QUESTIONS: Click here for our support center

FAQ 1:
I HAVE TROUBLE GAINING ACCESS TO EXPLOITEDBLACKTEENS WHAT DO I DO?
FAQ 2:
I FORGOT MY PASSWORD/USER NAME/ ACCOUNT NUMBER. WHERE DO I GO TO FIND IT?
FAQ 3:
IM RECIEVING THE FOLLOWING MESSAGE WHEN I TYPE IN MY USER NAME AND PASSWORD CORRECTLY WHY CANT I GET IN? "Authorization Required This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required"
FAQ 4:
WHEN I TRY USING MY USER NAME AND PASSWORD WHY IS IT THAT I GET DIRECTED TO DIFFERENT URL PAGES OTHER THAN ACCESS TO THE EXPLOITEDBLACKTEENS MEMBERS AREA
FAQ 5:
WHY ISNT THE MEMBERS AREA LOGIN IN POP UP WINDOW COMING UP WHEN I CLICK ON THE MEMBERS BUTTON?
FAQ 6:
HOW DO I CANCEL MY MEMBERSHIP?

Some proxy servers may have problems accessing this site. Try to not use proxy settings.

Some ISP's caching settings can result in this message. This mostly applies to cable modem customers and self resolves.

People using Personal Firewalls like Norton Protector, Black Ice Defender and so on should either configure or disable their firewall and restart your browser so that you can enjoy the site. If you would like to configure your firewall, make sure it is not blocking referring web addresses. Windows Media also opens ports that are not regularly used. This could keep you from viewing video streams, depending on your configuration. We strongly recommend you disable it while viewing our site. We require that users post their referring URL's as part of our security. Many areas of the site are totally inaccessable if this information is unavailable. We aren't selling your information to anyone, or even sending ads to you, or any other sneaky tricks. This is a security function.

**** Tip for Internet Explorer Users ****
Here is a suggestion to help ie6 users getting denied access messages.
Choose Internet Options in the Tools menu of the browser
Go to the Privacy tab
Select accept all cookies and restart your browser

Clearing the Cache
A quick way to be sure you are receiving fresh information is to clear your cache on the Web page you are currently viewing. To clear the cache on one Web page, press the Shift key while you press Refresh or Reload. To clear the cache on more than one Web page:

In Internet Explorer
Choose Internet Options from the Tools menu.
On the General tab, choose Delete Files.
Select Delete all offline content.
Click OK.

In Netscape Communicator
Choose Preferences from the Edit menu.
Under the list marked Category, click on the Advanced option.
Click on the option marked Cache.
Select Clear Memory Cache and Clear Disk Cache.
Under the section marked "Document Cache is compared to the document on the network:" choose Every Time. Click OK.

Turning Off Caching
Another option is to turn the caching option off in your Web browser (after you have cleared the cache). Microsoft Internet Explorer 6.0 or Netscape Communicator 6.0 and above offers this feature. Turning off the cache option will ensure that you retrieve the latest information from the Web site.

In Internet Explorer

Choose Internet Options from the Tools menu.
On the General tab, choose Settings in the area marked Temporary Internet Files.
Under the option "Check for newer versions of stored pages:" choose the "Every visit to the page" option.
Click OK.
In Netscape Communicator

Choose Preferences from the Edit menu.
Under the list marked Category, click on the Advanced option.
Click on the option marked Cache.
Under the section marked "Document Cache is compared to the document on the network:" choose Every Time.
Click OK.

If the problem still persists please CLICK HERE FOR CUSTOMER SUPPORT

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I FORGOT MY PASSWORD/USER NAME/ ACCOUNT NUMBER. WHERE DO I GO TO FIND IT?

Goto the credit card processor you signed up with
CCBILL contact # 800-510-2859
EPOCH contact # 888 627-3888

IM RECIEVING THE FOLLOWING MESSAGE WHEN I TYPE IN MY USER NAME AND PASSWORD CORRECTLY WHY CANT I GET IN?

"Authorization Required This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required"

When logging in on the members area pop up box remember your user name is case sensative. make sure you type in the correct user name and password the exact way when you first signed up for membership. To verify your membership and user name and password
Goto the credit card processor you signed up with
CCBILL contact # 800-510-2859
EPOCH contact # 888 627-3888

Try typing in http://www.exploitedblackteens.com/members
if that doesnt work CLICK HERE FOR CUSTOMER SUPPORT

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WHEN I TRY USING MY USER NAME AND PASSWORD WHY IS IT THAT I CANT GAIN ACCESS AND OR I GET DIRECTED TO DIFFERENT URL PAGES OTHER THAN ACCESS TO THE EXPLOITEDBLACKTEENS MEMBERS AREA

If you can even access the members area popup box and or you are being directed to different pages chances are your account has been blocked. Simple user names and passwords are easy to hack.The site may have detected mulitple ip addresses using the same account and shut down your access. You will have to contact customer support . CLICK HERE FOR CUSTOMER SUPPORT

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HOW DO I CANCEL MY MEMBERSHIP?

If you are looking to CANCEL YOUR MEMBERSHIP goto
the credit card processor you signed up with
CCBILL contact # 800-510-2859
EPOCH contact # 888 627-3888